I booked a table for a 21st birthday just over a month ago and confirmed the booking and table 5 days before the night. When I arrived on the night the table I had booked had been given to a group of three women. We were ushered to what looked like a bar to sit with complete strangers, directly under the DJ and speakers. I explained I’m sorry I have made a booking for that specific table. The waiter spoke to the manager who told us that our booking was made mid this week and they could not give us that particular table. I explained that the table was book a month ago so we wouldn’t have to sit here. Then manager said they have to give tables to bigger groups of people because they can’t fit them anywhere else. So I asked if I could possibly sit at one of the other empty tables around, seeing as the restaurant only had three other tables being used at the time. But alas no, we were not allowed to sit there either in case they got “very busy”.

I would have walked out by this stage but I had several friends meeting us here after. The food was over priced, small serves, very bland and served just warm. The desert I had specially ordered a month prior to have “happy 21st birthday [partner’s name]” came out saying “Happy 21th”. By the time we left 1.5hrs later the restaurant was still less than half full and the table that I had requested was empty. Overall experience: managed by wankers, and I will not be going back.